Work

Agile software development defers business issues

My colleague Michael Brunton-Spall makes an interesting mistake in his latest blog post:

much of our time as developers is being completely wasted writing software that someone has told us is important.  Agile Development is supposed to help with this, ensuring that we are more connected with the business owners and therefore only writing software that is important.

Most Agile methodologies actually don’t do what Michael says here. Every one I’ve encountered in the wild treats it as almost axiomatic that there exists someone who knows what the correct business decision is. That person is then given a title, “product owner” for example and then is usually assigned responsibility for three things: deciding what order work is to be done, judging whether the work has been done correctly and clarifying requirements until they can be reduced to a programming exercise.

That’s why it was liberating to come across System Thinking which does try to take a holistic approach and say that any organisation is only really as good as its worst performing element. Doing that does not eliminate all the process improvements in development that Agile can provide but also illustrates that a great development team doing the wrong thing is a worse outcome than a poor development team doing the right thing.

The invention of the always correct product owner was a neat simplification of a complex problem that I think was probably designed to avoid having multiple people telling a development team different requirements. Essentially by assigning the right to direct the work of the development team to one person the issue of detail and analysis orientated developers getting blown off-course by differing opinions was replaced by squabbling outside the team to try and persuade the decision maker. Instead of developer versus business the problem was now business versus business.

Such a gross simplification has grave consequences as the “product owner” is now a massive point of failure and few software delivery teams can effectively isolate themselves from the effects of such a failure. I have heard the excuse “we’re working on the prioritised backlog” several times but I’ve never seen it protect a team from a collectivised failure to deliver what was really needed.

Most Agile methodologies essentially just punt and pray over the issue of business requirements and priorities, deferring the realities of the environment in the hoping of tackling an engineering issue. Success however means to doing what Michael suggests and trying to deal with the messy reality of a situation and providing an engineering solution that can cope with it.

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Software, Work

Generating corporate welfare through enterprise software

It is always good to have someone on the inside and therefore service software companies often go to great lengths to woo potential champions within large organisations. That’s the way things are but there is an interesting phenomena that takes this too far and I call it “corporate welfare”.

Companies often like to tote how configurable and adaptable their software is. By using just a few web screens or maybe a set of configuration files you can make the software do whatever you want. How convenient! Or rather how convenient for the suppliers. How many of you have ever had a burning desire to tinker with your email system setup, or your bug tracker’s workflow or the permissions of your project management software.

Probably no-one except the product champion who argued for the software to be introduced in the first place. In fact the champion’s role in the company is now predicated on their expertise with the existing solution. What incentive do they have to replace or review “their” section of infrastructure? Their salary is now based on how effective their relationship is with their supplier.

In fact I don’t think it is uncommon for people changes to precede changes in software providers. Someone has to take over the champion’s job of massaging the product and without the massive personal commitment to it finds the job cumbersome and undesirable, sparking the search for solutions.

My argument would be that if you cannot primarily use a solution out of the box then you are better off not using it. If you have a business process that requires a lot of gnarly configuration and bespoke software work then the greater value is in simplifying the business process rather than recreating in software.

In my view complex or whitebox products are more about capturing customers than serving them and that goes from SAP down to JIRA.

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Java, London, Programming, ThoughtWorks

Geek Nights are go!

So it’s taken a lot of work but finally we have Geek Nights! Yeah!

The events are effectively sponsered by ThoughtWorks as they are provided the food, drink and venue (the ThoughtWorks London office). The first one is going to be on mocking and Steve Freeman and Nat Pryce of JMock are going to give a talk.

The Geek Nights are open to anyone who is interested in the topic, you can sign up via the link on the Wiki.

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Software, Work

What’s the difference between Simple and Stupid in interview code?

Kent Beck (I believe) said: “Do the simplest thing that works, not the stupidest”. What does that mean in the context of showcase code (i.e. code you have written as part of some kind of application process)?

Well firstly think of what the point of showcase code is. What is the reviewer looking for as part of the application process? They are looking for evidence of a train of thought or method of problem solving that chimes with the kind of thought processes that they think are effective. Ideally these would be the “best” processes but you have to accept that a lot of processes are about finding people who agree with what an organisation thinks is best practice rather than respecting originality and clever solutions. You should never try to tailor your showcase code to an organisation because it is too hard to double guess what someone is looking for. You can only express yourself as clearly as you can and hope that it fits well with what is being sought.

A good piece of showcase code will appropriately abstract the problem being set, illustrating the way the candidate finds solutions to problems. It will neither be too elaborate, abstracting too much of the problem, nor too literal, coding “between the lines” of the problem being set.

Let’s take an example. If the problem is to model a set of automobile configurations in an object then the problem set may explain that a car is sold with seat configurations of 2, 4 or 6. In my view a stupid solution would be to have a list of just 2, 4, 6. Clearly the reviewer is going to want some flexibility here, the solution should be able to deal with a new configuration of 5.

An obvious solution is to just model the number of seats as an integer value. You can encapsulate the data by providing an API that allows you query how many seats a configuration has and provide a way of setting that value in an immutable way (once a configuration is set then the number of seats it has is unlikely to change in the lifetime of the object, that’s simplicity not stupidity). This solution just exposes that a configuration has a number of seats which is an integer, which is logical. It is an entirely sensible solution that keeps it simple.

How might a nervous candidate overcomplicate this situation? Well the number of seats really is immutable unless the problem set says otherwise, you don’t need to supply a mutator. Similarly the number of seats is never going to be a Real number.

What about modelling the number of seats as a list of Seat objects? Well yes that works because the encapsulation should hide the implementation and the number of seats is now just the number of Seats in the Seat list. Domain-driven design fans might even say this is a better solution that an integer because it is a closer description of the domain. However I think that simplicity would tend to demand that until we have something else to model about a Seat (say, whether it has a seatbelt) then it is hard to justify having a class whose only purpose is to be counted in a list. For all the difference it makes I could put Turtle objects into the Seat list. In terms of showcase code using this technique actually gives the reviewer a bit of a headache because instead of just ticking the box and moving on the reviewer now has to ask whether the new level of abstraction introduced is valid or not, is it a good idea to have a class with no functionality or data? What if actually the seat configurations are better represented by enumerated constants? The effort of creating the Seat class is just wasted and has to be replaced.

This solution at least stays within the bounds of an existing paradigm. If a candidate starts to abstract wildly then reviewer is going to give up in frustration. If the candidate starts abstracting the model to the point where it could model a motorcycle or truck just as well as car then they have just failed the process. Unless the problem says something about having a motorcycle then you don’t want to see Vehicle With An Engine type classes. After all if you start to generalise then where do you stop? Sure you can model a motorcycle and a truck but why not a plane? Or a rocket?

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Software, Work

The cruel young men and their DSLs

When faced with the question about how people are meant to learn more and more languages some pundits say that perhaps people shouldn’t be programmers if they cannot learn new languages. When you’re young, bright and brilliant that may seem a reasonable answer. However the truth is that no matter how high you try to set the bar on programming, the amount of programming to be done is far in excess of the capacity of the relatively small number of brilliant people in the world who are inclined to do it. Telling the people who make a living trying to answer this demand, with less stellar qualifications perhaps, that they should shape up or ship out isn’t going to win any friends.

It’s also pointlessly antagonistic. Getting to learn many languages should be seen as a chance to broaden and enhance skills. However that is not going to be attractive if organisations continue to provide incentives in terms of pay and opportunities to specialists. To respond negatively to the suggestion that you discard your hard-won investment in your language of choice is both natural and rational if you run the risk of earning less than the single-focus individual. DSLs will die a death unless they can be incorporated within the scope of an existing big beast language or employers adopt a capability rather than knowledge-based metric for pay rewards.

I also think that DSL aficionados often fail to point out to the broader audience of programmers that learning a DSL or even a variety of languages (most probably meaning at least one functional, dynamic and object-orientated language) will not be the same experience as the current depth learning of languages. Since a DSL should be for a specific purpose and have a small syntax or grammar customised to a particular problem or domain it will not be the same as being able to answer trivia such as what the problems with the Date API are in Java and what the Calendar class sets out to address and whether it succeeds or not. Interview questions may have to revolve around applying a new syntax for dealing with a particular problem instead of the usual language pop quiz.

Advocating languages as solutions should also involve advocating changes in employer priorities. If you don’t link the two then threatening someone’s livelihood actually makes it harder to achieve the DSL’ers joyful Babel of languages that matches tool to problem.

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Java, Software, Swing

Getting things done with Thinking Rock

I have used all manner of organisation tools but at the moment the one that is really working for me (and indeed which is telling me I need to write this post) is Thinking Rock. A Java application based on the NetBeans RCP that implements the GTD process.

The basic elements of the application are okay, focussing on quick capture of thoughts and providing enough tools to correctly categorise them. However it is in reviewing and working on your actions that the application really shines. A single screen allows you to review and organise both projects and tasks. The filters for managing tasks are excellent and really make it possible to work with hundreds of thoughts and ideas at the same time. Better yet as a Java Swing programme you get exactly the same functionality and features on OSX and Windows allowing me to use it on all the various computers I own or use at work. A fully-fledged version 2.0 is promised soon but the development version I have been using has been completely stable and fully featured for my use.

I thoroughly recommend it to anyone else with a cross-platform need.

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